Elevate your business with SparklesLab, your hospitality consultant based in Hong Kong, dedicated to enhancing the customer experience.

Create. Inspire. Sparkle.

As your hospitality expert, my mission is to add value to your business through fostering strategic partnerships and creating tailor-made customer experiences. My passion for hospitality drives me to reimagine your customer journey, craft outstanding experiences and build out-of-the-box concepts. I manage projects to elevate your brand image while strengthening the loyalty of your customer base and drive sustainable growth.

Areas of expertise

  • Line drawing of a handshake with a heart above it.

    Partnerships Creation

    From identifying purposeful partners to managing long-lasting relationships that lead to successful collaborations, I help foster the right partnerships to elevate your services.

  • Illustration of two champagne glasses clinking

    Unique Experience Creation

    Transforming your customer experience by creating “wow” experiences that will amaze your customer base and differentiate you from the competition.

  • Line art of a calendar with a cup and splash icon

    Events Management

    From event conceptualization to execution, I manage every aspect like a conductor—planning, decorating, entertaining, budgeting, and much more.

  • Illustration of a clipboard with a checklist, pencil, and shooting star

    Project Management

    Supporting your vision with my sparkles to boost revenue and optimize resources, I manage your projects with a hospitality approach, bringing out-of-the-box ideas to life.

Who do I create Sparkles for?

Companies looking to enhance their services, elevate their customer experience, optimize their revenue and boost brand image, with a twist of creativity and a touch of hospitality. I help you manage your projects and find the right partner to elevate your offerings. I specialize with hotels, retail brands, events venues, travel and tourism companies, restaurants, service providers and more.

GET IN TOUCH